No Overtime Charges

Call or Text Us Now

(281) 426-0025

Accessibility Statement

Accessibility Statement for Metro Heat & AC

This is an accessibility statement from CI Web Group Inc.

Measures to support accessibility

CI Web Group Inc. takes the following measures to ensure accessibility of Metro Heat & AC:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Metro Heat & AC is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Metro Heat & AC. Please let us know if you encounter accessibility barriers on Metro Heat & AC:

We try to respond to feedback within 2 business days.

Technical specifications

Accessibility of Metro Heat & AC relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Metro Heat & AC, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Metro Heat & AC:

  1. Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please email us and let us know about the issue if you encounter an issue.
  2. Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact help@ciwebgroup.com for support.

Assessment approach

CI Web Group Inc. assessed the accessibility of Metro Heat & AC by the following approaches:

  • Self-evaluation